Frequently Asked Questions

Frequently Asked Questions

How long does the repair take?

A screen replacement will take 10-15 minutes. All other repairs will take up to 1 hour.

Is it safe to courier items to IPRNZ?

Please see the CourierPost website for a full list of their terms and conditions of carriage. IPRNZ does not accept liability for items lost or damaged whilst in transit.

What if I have a cracked iPhone screen, do I need to replace the LCD also?

Yes. Unfortunately the front glass panel, digitizer and LCD display are all one component. The full iPhone digitizer and LCD assembly will be replaced.

What if I have a cracked iPod Touch screen, do I need to replace the LCD also?

Yes. Unfortunately the front glass panel, digitizer and LCD display are all one component. The full iPod Touch digitizer and LCD assembly will be replaced.

Does IPRNZ have a returns policy?

Yes. IPRNZ offers a standard 3-month warranty on all parts and labour.

Last modification: Thu 4 Aug 2016
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